Privacy Policy

At Wavode, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Introduction

This Privacy Policy applies to all personal data collected through our website (www.wavode.com) and related services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Contact details (name, email, shipping address, phone number).

  • Payment information processed securely via Stripe and PayPal (we do not store your card details).

  • Browsing behavior (cookies, analytics, pixels).

  • Account information if you create an account with us.

3. How We Use Your Information

Your data is used for the following purposes:

  • To process and deliver your orders.

  • To communicate with you regarding your purchases.

  • To improve our website and enhance customer experience.

  • To send you marketing communications, when you have given consent.

  • To comply with legal obligations.

4. Tracking & Analytics

We use third-party tracking tools to better understand customer behavior and improve our marketing:

  • Meta Pixel

  • TikTok Pixel

  • Snapchat Pixel

  • Pinterest Pixel

  • Microsoft Clarity

These tools may collect information such as your browsing activity, device, and location data.

5. Data Sharing

We only share data with trusted third parties when necessary:

  • Payment processors (Stripe, PayPal) to process transactions.

  • Shipping providers to deliver your orders.

  • Analytics and marketing providers to optimize our services.

We never sell your personal data to third parties.

6. Cookies

Cookies are small text files stored on your device. We use cookies to:

  • Remember your preferences.

  • Analyze site traffic and performance.

  • Improve your shopping experience.

You may disable cookies in your browser settings, but some features of our site may not function properly.

7. Newsletter & Marketing

If you subscribe to our newsletter, we will send you promotional emails and offers. You may unsubscribe at any time by clicking the “unsubscribe” link in the email.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.

9. Data Retention

We retain your personal data only as long as necessary:

  • To fulfill the purposes outlined in this policy.

  • To comply with legal, accounting, or reporting requirements.

10. Your Rights

Depending on your location, you may have the following rights:

  • To access the data we hold about you.

  • To request correction or deletion of your data.

  • To withdraw consent for marketing communications.

  • To request a copy of your personal data.

To exercise these rights, contact us at support@wavode.com.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.

13. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last revised” date.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: support@wavode.com
📍 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK