Frequently Asked Questions
Q: What are the delivery times?
A: Standard delivery takes 5–10 business days depending on the destination.
Q: Do you ship internationally?
A: Yes, we ship worldwide for free.
Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link by email.
Tech & Materials
Q: Are your gadgets durable?
A: Yes – our accessories are built with premium materials designed for daily use.
Q: Are your chargers & cases safe for my devices?
A: Absolutely. All our products are certified and tested for safety (overcharge, overheating & short-circuit protection).
Q: Can your jewelry cause allergies?
A: Yes – our cases and charging stations are MagSafe & Qi2 compatible.
Returns & Exchanges
Q: Can I return a product?
A: Yes, returns are accepted within 14 days of delivery.
Q: Who pays for return shipping?
A: The customer is responsible for the return shipping costs.
Q: Can I exchange a product?
A: Yes, you can request an exchange or store credit.
Payments & Security
Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and PayPal via Stripe.
Q: Is my payment secure?
A: Yes, all transactions are encrypted and processed through trusted providers (Stripe & PayPal).
Customer Support
Q: How can I contact you?
A: You can reach us anytime at support@wavode.com.